Warranty & Guarantee – IMMA SAVAGE ENTERTAINMENT™️
At IMMA SAVAGE ENTERTAINMENT™️, we stand by the quality and craftsmanship of our products. Our goal is to make sure every customer is satisfied and confident in their purchase.
1. Product Warranty
- All products come with a 30-day warranty against manufacturing defects.
- This warranty covers defective materials or workmanship but does not cover normal wear and tear, misuse, or accidental damage.
2. Guarantee
- If your product is damaged upon arrival or is defective, we will replace it or issue a refund.
- Claims must be submitted within 14 days of delivery.
3. How to Make a Warranty Claim
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Contact us at phanesssavage@gmail.com or +1 (413) 910-2718 with:
- Your order number
- A clear description of the defect or issue
- Photos of the product (if applicable)
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Our team will review your claim and provide instructions for replacement or refund.
4. Exclusions
- Damage caused by accidents, misuse, neglect, or improper care
- Altered, modified, or personalized items (unless specifically covered)
5. Customer Support
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Our support team is here to help with any warranty or product-related questions:
Email: phanesssavage@gmail.com
Phone: +1 (413) 910-2718